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Rolando Hernandez
  • Male
  • Irving, TX
  • United States
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Using the iPhone to view the Agility Alliance social network

Started Aug 22

Jobs: RuleBurst (Haley Rules) Modeler

Started Feb 18

Jobs: RuleBurst (Haley Rules) Technical Architect

Started Feb 18

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Latest Activity

Rolando Hernandez replied to Rolando Hernandez's discussion 'CRM Rule #1: Don't blame the customer for your decisions or mistakes' in the group Customer Relationship Management
UPDATE 10/15/2009: I decided to port my AT&T CallVantage VOIP numbers to Number Garage (http://www.numbergarage.com/). The setup process was simple, and it didn't take long for the port process to complete. I forwarded the first number to my Goog...
October 15
Rolando Hernandez added a discussion to the group Customer Relationship Management
CRM Rule #1: Don't blame the customer for your decisions or mistakes
Note: I am re-posting this as a discussion instead of a group comment. I have been using AT&T CallVantage VOIP for a couple of years now, and I really liked their service. Unfortunately AT&T decided to shut down this service. I'm not sure why. Bu...
October 15
Rolando Hernandez added a blog post
Trying this out for the first time. It works great. Connected the first time, without any problems. Delta gogo inflight Internet. Less than $10 per flight. see airborne.gogoinflight.com. Bye
September 28
Rolando Hernandez joined Agility Alliance Network's group
Customer Relationship Management
Thoughts and ideas about CRM (who)
September 25
Rolando Hernandez replied to Agility Alliance Network's discussion 'Enterprise solutions as expert systems' in the group Expert Systems
Great idea! Most ES experts agree building systems using an ES/BR approach cuts system development cost by at least 10%, and maintenance cost by at least 20%. Let's guesstimate that maintenance is sucking up about 50% of the government's IT budge...
September 20
Rolando Hernandez added a discussion to the group Expert Systems
Expert Systems can save the Govt $7 Billion/Yr
Interesting thought by Mr. Richards on Blogger. Not sure who he is, but he sure has a smart idea! See his blog article Enterprise solutions as expert systems.
September 20
Rolando Hernandez joined Agility Alliance Network's group
Expert Systems
September 20
Rolando Hernandez added a blog post
I don't Twitter. I blog instead. It makes me seem so old fashioned. I just wrote a blog about rule failures at Orbitz. Follow this link to read all about it: http://bizrules.info/weblog/2009/09/business_rules_drag_orbitz_dow.html
September 17

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Profile Information

Job title
CEO and Enterprise Rules Architect
Primary or favorite job role
Knowledge Engineer
Industry
Consultant
Are you a
Architect/Designer
Years of experience
20
Expertise level (what you think you are)
Expert
LinkedIn Profile
http://www.linkedin.com/in/rolandohernandez
Skype ID
rolando.hernandez2
Website
http://www.BizRules.com
Blog
http://www.bizrules.info/weblog
Other
http://www.VisibleKnowledge.com
http://www.BizRules.info

co-founder & sponsor October Rules Fest, the conference on rulebased and knowledgebased systems - http://www.RulesFest.org

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Rolando Hernandez's Blog

Rolando Hernandez

Delta in-flight wi-fi is pretty fast


Trying this out for the first time. It works great. Connected the first time, without any problems. Delta gogo inflight Internet. Less than $10 per flight. see airborne.g… Continue

Posted on September 28, 2009 at 8:33pm —

Rolando Hernandez

Business rules drag Orbitz down to Earth

I don't Twitter. I blog instead. It makes me seem so old fashioned.

I just wrote a blog about rule failures at Orbitz.

Follow this link to read all about it: http://bizrules.info/weblog/2009/09/business_rules_drag_orbitz_dow.html

Posted on September 17, 2009 at 10:32pm —

Rolando Hernandez

Why IT people don't "get" business, and why business doesn't "get" IT

I'm a business guy, and an IT guy. I get business, and I get IT.

But I used to be a typical IT person who just didn't understand business. Those were the days.

My first job out of college was working at Mobil Oil in their MIS Department. That's Management Information Systems for you kids out there. We started a newsletter to keep our clients, the business people, up to date on all the neat R&D projects and cool technologies we were working on. The year was 1988.

We we were working on pret… Continue

Posted on February 6, 2009 at 5:30am — 1 Comment

Rolando Hernandez

WARNING: CEO's need to wise up and "bail out" of billion dollar IT projects right now

Dear CEO:

I am sick and tired of reading about billion dollar IT projects that we both know are never going to work, change, or last. It's time to stop the non-sense and use common-sense.

Here's just one example from InformationWeek. California is spending $3,600,000,000 (that's $3.6 BILLION) on these systems:

• Financial system: 11.8 years, $1.6B
• Strategic Offender System: 5.7 years, $416M
• Hom… Continue

Posted on February 4, 2009 at 12:00pm — 1 Comment

Rolando Hernandez

On Knowledge Management

This slideshow was presented at ORF2008

4_OnKnowledgeManagement_(for_ORF2008_by_BIZRULES).pdf


Related: http://agilityalliance.ning.com/forum/topics/blogs-about-orf2008.
Tags: km orf

Posted on December 17, 2008 at 2:00am —

 
 

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